Your Happy Family Travel Expert

London

Meet

Fiona

She is a Londoner

Who trained in acting and directing before finding her vocation in guiding. She loves to share the stories written into the streets of London and follow in the footsteps of long-gone feet. She enjoys it so much she even teaches guiding! One of her favorite London spots is now her local pool, the Olympic Aquatics Centre. She adores its fabulous architecture.

Qatar

Is where she spent some time as a child, and it has left her with a longing for the dunes and the smell of hot, dusty bread. She has an eye for quirky details, an appreciation for the absurd, and delights in photographs that catch the light.

She speaks a smattering

of words in various languages in addition to her native English. She learned some of them through singing with her choir! Recent ones have included songs in Welsh, Russian, Sesotho, and Xhosa.

My Favorite Location?

The tiger painted at the end of my street.

My Guilty Pleasure?

Spending a whole day reading a book, from cover to cover

My Favorite Quote?

“London is not a pleasant place, it is not agreeable or charming or easy, it is only magnificent.” -Henry James

My Superpower?

I can juggle!

So sorry to not have you with us!

For France

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee; for the Eiffel Tower and Versailles tours (see below for specific cancellation charges).
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Eiffel Tower activities:

Cancellations made 5 days or more prior to the date of your tour will receive a 60% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For Versailles:

Cancellations made 7 days or more prior to the date of your tour will be charged a 250€ cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
Bookings cancelled within 10 days of the workshop/class will be charged in full.

For cruises, Tuk-tuk & Sidecar:

Cancellations made 10 days or more prior to the date of your tour will receive a full refund.
Cancellations made between 10 days and 5 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For United Kingdom

Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 7 days of the date of your tour will be charged in full.

For black cab tours:

Cancellations between 4 week and 15 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 14 days of the date of your tour will be charged in full.

For Italy

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
Bookings cancelled within 10 days of the workshop/class will be charged in full.