Your Happy Family Travel Expert

London

Meet

Alex L.

She grew up

as a military child, and caught the bug for travel early! She has lived in a variety of countries, including France, Spain, the Netherlands, and the Falkland Islands, but has settled in what she considers one of the best cities in the world: London. She's been there for over 15 years now, but still travels regularly – that is one bug from which she can never recover!

When she’s not guiding

she has a whole host of hobbies! A keen photographer, she is often scooting around the capital, camera in hand, or planning her next photographic escape. A musician, she sings in a choir, plays ukulele, and does dressmaking as well. There are not enough hours in the day! She also loves a giggle, and loves being a bit silly and telling REALLY bad jokes!

Food is a true passion!

So she decided to mix her two passions- guiding and eating (smart girl!). As a genuine foodie, she is constantly on the lookout herself for the best artisan products and newest restaurants and cafés. Feel free to ask her some of her favorite spots- she is always excited to share her latest yummy discoveries!

My Favorite Location?

Borough Market

My Guilty Pleasure?

Visiting the cinema on my own on an afternoon off

My Favorite Quote?

“You’re only given one little spark of madness. You mustn’t lose it.” -Robin Williams

My Superpower?

I can make a song out of almost anything!

So sorry to not have you with us!

For France

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee; for the Eiffel Tower and Versailles tours (see below for specific cancellation charges).
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Eiffel Tower activities:

Cancellations made 5 days or more prior to the date of your tour will receive a 60% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For Versailles:

Cancellations made 7 days or more prior to the date of your tour will be charged a 250€ cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
Bookings cancelled within 10 days of the workshop/class will be charged in full.

For cruises, Tuk-tuk & Sidecar:

Cancellations made 10 days or more prior to the date of your tour will receive a full refund.
Cancellations made between 10 days and 5 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For United Kingdom

Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 7 days of the date of your tour will be charged in full.

For black cab tours:

Cancellations between 4 week and 15 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 14 days of the date of your tour will be charged in full.

For Italy

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets or cruise in Venice we charge a 20% cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
Bookings cancelled within 10 days of the workshop/class will be charged in full.