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Reviews

Sur-mesure London

Sur-mesure London

Why you shouldn't miss it ?

In a nutshell

1 hour

Private

English

Wheelchair Friendly

Cancellation Policy
Check our FAQ

What’s Included:

Overview
FAQ
Price

What if we have more than 6 people?? Or we want to customize our trip?? Oh no! Just kidding, no problem is too big for us! 
Leave us a message on our contact page, and a member of our superhero team will work some magic to make your dreams come true!

Starting point
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Booking form

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Meet The Locals In France
Our system has been programmed to allow bookings up to 72 hours before a tour. But no need to cry!! We also accept last-minute bookings. Just click on this form and a member of our superhero team will get back to you with super speed!
Meet The Locals In France
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Spoiler alert

Kids loved it. Parents too.

Our reviews tell you why:

Tripadvisor Reviews
Google Reviews

So sorry to not have you with us!

For France

  • Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee; for the Eiffel Tower and Versailles tours (see below for specific cancellation charges).
  • Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
  • Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Eiffel Tower activities:

  • Cancellations made 5 days or more prior to the date of your tour will receive a 60% refund.
  • Bookings cancelled within 5 days of the date of your tour will be charged in full.

For Versailles:

  •  Cancellations made 7 days or more prior to the date of your tour will be charged a 250€ cancellation fee.
  •  Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
  • Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

  • Cancellations made between 15 and 29 days prior to the date of your workshop/class will receive a 50% refund.
  • Cancellations made between 7 and 14 days prior to the date of your workshop/class will receive a 25% refund.
  • Bookings cancelled within 7 days of the workshop/class will be charged in full.

For cruises, Tuk-tuk & Sidecar:

  • Cancellations made 10 days or more prior to the date of your tour will receive a full refund.
  • Cancellations made between 10 days and 5 days prior to the date of your tour will receive a 50% refund.
  • Bookings cancelled within 5 days of the date of your tour will be charged in full. 

For United Kingdom

  • Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
  • Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund. 
  • Bookings cancelled within 7 days of the date of your tour will be charged in full. 

For black cab tours:

  • Cancellations between 4 weeks and 15 days prior to the date of your tour will receive a 50% refund.  
  • Bookings cancelled within 14 days of the date of your tour will be charged in full. 

For Italy

  • Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets or cruise in Venice we charge a 20% cancellation fee.
  • Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
  • Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

  • Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
  • Bookings cancelled within 10 days of the workshop/class will be charged in full.

Cancellation Policy

      • Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee; for the Eiffel Tower and Versailles tours (see below for specific cancellation charges).
      • Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
      • Bookings cancelled within 48 hours of the date of your tour will be charged in full.

      For Eiffel Tower activities:

      • Cancellations made 5 days or more prior to the date of your tour will receive a 60% refund.
      • Bookings cancelled within 5 days of the date of your tour will be charged in full.

      For Versailles:

      • Cancellations made 7 days or more prior to the date of your tour will be charged a 250€ cancellation fee.
      • Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
      • Bookings cancelled within 48 hours of the date of your tour will be charged in full.

      For Workshops and Classes:

      • Cancellations made between 15 and 29 days prior to the date of your workshop/class will receive a 50% refund.
      • Cancellations made between 7 and 14 days prior to the date of your workshop/class will receive a 25% refund.
      • Bookings cancelled within 7 days of the workshop/class will be charged in full.

      For cruises, Tuk-tuk & Sidecar:

      • Cancellations made 10 days or more prior to the date of your tour will receive a full refund.
      • Cancellations made between 10 days and 5 days prior to the date of your tour will receive a 50% refund.
      • Bookings cancelled within 5 days of the date of your tour will be charged in full. 

Cancellation Policy

  • Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
  • Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund. 
  • Bookings cancelled within 7 days of the date of your tour will be charged in full. 

For black cab tours:

  • Cancellations between 4 week and 15 days prior to the date of your tour will receive a 50% refund.  
  • Bookings cancelled within 14 days of the date of your tour will be charged in full. 

Cancellation Policy

  • Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
  • Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund. 
  • Bookings cancelled within 7 days of the date of your tour will be charged in full. 

For Workshops and Classes:

  • Cancellations made 7 days or more prior to the date of your workshop/class will receive a 50% refund.  
  • Bookings cancelled within 7 days of the date of your workshop/class will be charged in full. 

Cancellation Policy

  • Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets or cruise in Venice we charge a 20% cancellation fee.
  • Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund. 
  • Bookings cancelled within 7 days of the date of your tour will be charged in full. 

For Workshops and Classes:

  • Cancellations made 7 days or more prior to the date of your workshop/class will receive a 50% refund.  
  • Bookings cancelled within 7 days of the date of your workshop/class will be charged in full.