Your Happy Family Travel Expert

Florence

Meet

Paola

Born and Raised in Florence

Paola’s world has always been filled with color, especially her favorite one, orange. She grew up under Florence’s cobalt-blue sky, surrounded by the warm tones of ochre palazzos and terracotta roofs. Today, she lives in the green hills just outside the city, where olive trees and fairy tales seem to blend. It’s easy to imagine that the Blue Fairy from Pinocchio might be her neighbor!

A Captivating Storyteller

Paola studied Art History in Florence, in the shadow of Brunelleschi’s dome. She knows every secret and fun anecdote about the great masters who shaped her city, from Brunelleschi carving tiny turnips to test his dome, to Leonardo’s backward notes, and Michelangelo guided by the stars. Her tours are like stories come to life, full of laughter and wonder.

Chatting with the Stars

When she’s not guiding families through Florence’s treasures, Paola looks up to the sky. Astronomy is her other great passion, she often joins local astronomers to observe Venus, her favorite planet, or to trace the constellation of Canis Major. She also loves hiking in the woods with her honey-colored chihuahua, Yuki, and sharing bright smiles with children wherever she goes.

My Favorite Location?

The magical view of Florence from the hill of San Miniato

My Guilty Pleasure?

Strawberry cheesecake from Perseus, salted caramel gelato from Badiani, almond hot chocolate from Slitti, rosemary bread from Pugi … oops, too many to mention!

My Favorite Quote?

“That’s one small step for a man, one giant leap for mankind.” Neil Armstrong

My Superpower?

I can catch falling stars — and turn them into wishes that come true.

So sorry to not have you with us!

For France

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets we charge a 20% cancellation fee; for the Eiffel Tower and Versailles tours (see below for specific cancellation charges).
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Eiffel Tower activities:

Cancellations made 5 days or more prior to the date of your tour will receive a 60% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For Versailles:

Cancellations made 7 days or more prior to the date of your tour will be charged a 250€ cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made between 15 and 29 days prior to the date of your workshop/class will receive a 50% refund.
Cancellations made between 7 and 14 days prior to the date of your workshop/class will receive a 25% refund.
Bookings cancelled within 7 days of the workshop/class will be charged in full.

For cruises, Tuk-tuk & Sidecar:

Cancellations made 10 days or more prior to the date of your tour will receive a full refund.
Cancellations made between 10 days and 5 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 5 days of the date of your tour will be charged in full.

For United Kingdom

Cancellations made 14 days or more prior to the date of your tour will receive a full refund. Exceptions are: for the tours with tickets we charge a 25% cancellation fee.
Cancellations made between 14 days and 7 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 7 days of the date of your tour will be charged in full.

For black cab tours:

Cancellations between 4 weeks and 15 days prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 14 days of the date of your tour will be charged in full.

For Italy

Cancellations made 7 days or more prior to the date of your tour will receive a full refund. Exceptions are: for tours with tickets or cruise in Venice we charge a 20% cancellation fee.
Cancellations made between 7 days and 48 hours prior to the date of your tour will receive a 50% refund.
Bookings cancelled within 48 hours of the date of your tour will be charged in full.

For Workshops and Classes:

Cancellations made 10 days or more prior to the date of your workshop/class will receive a 50% refund.
Bookings cancelled within 10 days of the workshop/class will be charged in full.